What's actually slowing you down

The boring stuff quietly costing you margin.

FRICTION · 01

Quotes that take an hour each

Spreadsheets bolted together over years. Half the formulas only one person understands. Every quote a small archaeology project — and the margin's hiding in there somewhere.

ESTIMATION

FRICTION · 02

Systems that won't talk to each other

Your CRM doesn't know about your job book. Your accounting software doesn't know about either. Staff spend hours every week shuffling data between them — and getting it wrong.

INTEGRATION

FRICTION · 03

Timesheets without the context

Hours logged to the wrong project. Overtime paid on the wrong rate. Margin leaking out of jobs you thought were profitable — because the timesheet form doesn't know what the team is actually doing.

OPERATIONS

FRICTION · 04

Supplier prices nobody trusts

Pricing scattered across PDFs, emails, and one estimator's memory. By the time the quote goes out, the numbers are months out of date — and you're wearing the difference.

PROCUREMENT

The cost of doing nothing

Every year your team spends on work a system could do in seconds.

Hours / week

Staff time lost to manual quoting, double data entry, and the in-between work.

$84,000

Per year

At $90/hr blended rate across estimators, ops, and admin. Conservative.

40+

Quotes / year

Lost to slow turnaround or missed entirely while the team's heads-down on admin.

Based on a 12-person services business spending ~18 hrs/wk on manual workflows we'd typically remove. Run your own numbers in the calculator below.

Run your own numbers

What's manual quoting costing you?

People who touch each quote 2

Hours per quote 3

Quotes per week 10

Blended hourly rate $90

Includes 15 minutes of handover time per extra person on each quote. Rough by design — the fitting is where we get precise.

1,690

Hours a year on manual quoting

$152,100

What that time costs each year

563

More quotes you could send with that time back

How we work

Three steps. No surprises.

01 / FITTING

I take the measurements — in person

I come out and spend a couple of days with your team. On site, in the inbox, on the tools. I come back with the 3–5 friction points worth tailoring software around, ranked by what'd save you the most. You get the pattern either way — whether or not we cut the cloth.

1–2 weeks · Founder-led · No obligation

02 / TAILOR

My team cuts it to fit

Senior engineers, UX designers, data scientists and cybersecurity analysts I've worked with for years. Custom-built for your team and your process. Stitched into what you already use — your CRM, your accounting, your job book — instead of replacing the whole wardrobe. Fitted with your real data before it goes live.

4–8 weeks · Senior team · Your tools

03 / ALTER

We stay on for alterations

The work changes as you grow. The software should too. Tweaks, new features, the occasional emergency. A predictable monthly retainer, not surprise invoices. And the number you ring is still mine.

From $2.5K/mo · Cancel anytime

Dain Sheridan, founder of Software Tailor — portrait.

Dain SheridanFounder · Sydney

About · The founder

The number on the website is mine. Every project, every client.

I started out working at ASX 20 companies, then spent a decade building and running software teams for businesses that hit the ceiling of what spreadsheets and off-the-shelf tools could do for them. The same patterns kept coming up — a quote that took an hour when it should take ten minutes, two systems that didn't talk, a clever team buried in admin they shouldn't be doing.

So I built this practice to do that work properly. Every engagement starts with me. I come out to your site, sit with your team, watch how the work actually gets done — and come back with a short, honest read on where the leverage is. Whether or not you go ahead, you get the blueprint.

When we build, you get a senior team behind me — engineers, UX designers, data scientists, cybersecurity analysts and support people I've worked with for years. But your number stays mine. Every project, I'm the one you ring.

Dain Sheridan

FounderSydney · 0422 473 411

The team behind me

Senior people across the five disciplines a good build actually needs.

Software engineers

Senior full-stack engineers who've shipped systems into production across trades, health, finance and manufacturing.

UX designers

Designers who sweat the small stuff — the field you fill in 30 times a day shouldn't take 30 taps.

Data scientists

For the AI work — drafting programs, reading documents, learning from your real data instead of guessing.

Cybersecurity analysts

Your client data, your supplier contracts, your finances — we treat them like ours, because they're in software we built.

Technical support

Real humans on Sydney hours when something needs looking at. Not a ticket queue in a different timezone.

Custom software, cut to fit your business.